How do I know if video appointments are for me?
Great question! Video appointments might not be for everyone and we might find that given your circumstances, you would potentially benefit more from a therapist that you can meet with face-to-face. If this is the case, I will help you find someone that you feel comfortable with and that would be a good fit for you! I am adamant that in order for counseling to be a positive experience, you must have a comfortable and safe relationship with your therapist. I am never offended if clients don’t feel like we are a good match, and I will do whatever I can to help you find someone that will be a good fit for you.
Are the video appointments secure, private and confidential?
I utilize a HIPAA-compliant electronic records platform, called Simple Practice, where all of your client information is stored and secure. Before our session begins, you are sent a secure access code to our confidential video appointment. This changes every appointment to ensure security. As with anything over the internet, there is always possible risk of security, but I do everything possible to ensure your privacy is protected.
What should I expect for my first appointment? What do I need to have?
Prior to your first appointment, I will ask you to set up a client portal (this is relatively easy, and I can help if you have troubles!) where you will have access to your paperwork, scheduling, billing information, etc. I will have you complete the necessary paperwork prior to our appointment so we can ensure we are set up and ready to go by appointment time! Your first appointment will be more of a get-to-know-you type session where I will ask some questions and answer any questions you might have to ensure we are a good fit and that I will be able to help you in the way you deserve.
How will I be charged for my appointment?
The card that you put on file through your portal will automatically be charged after each appointment. If this will not work for you, please let me know and we can coordinate another form of payment.